G Suite supports Pact Coffee’s mission to change the coffee industry for the better
For Stephen Rapoport, coffee is a passion. As the founder of Pact Coffee, his mission is to make coffee a force for good. Working with more than 100 farmers worldwide, Stephen pays up to three times the fair trade rate for his coffee beans. This approach means he can reward everyone involved in the production process and serve the finest coffee to his customers. G Suite plays a big part in helping Stephen deliver this mission, providing him and his team with a set of essential business apps and tools for working, communicating and collaborating online. “We wouldn't be able to run our business in the way that we do without Google,” he says. “Google Sheets plays a crucial role, helping us join all the dots, improve crop quality, forecast demand, and update the roasting schedules in our grind house, all in real time.” Tools like Google Hangouts also help Stephen stay in touch with customers and suppliers as he travels the globe in search of the best specialty coffee beans. “Visiting farmers, shaking their hand, meeting their families and their pickers — that’s crucial to starting a long, lasting relationship,” says Stephen. “Technology keeps us connected, wherever we travel, and it enables us to put coffee in our customers’ hands within 24 hours of roasting.” Thanks to G Suite, Stephen is free to focus on sourcing and delivering the best quality coffee he can find, whilst also transforming the lives of farmers and their families as he does it.
Technology keeps us connected, wherever we travel, and it enables us to put coffee in our customers’ hands within 24 hours of roasting.